Mô tả công việc
Job summary
The UX manager elevates the people on their team, starting with junior and mid-level members. The goal is to implement and execute a wholesome team strategy that identifies and responds to the UX needs of the larger business.
Responsibilities
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Recruit, grow, and lead UX team(s)
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Acquire funding for hiring, research, and design efforts
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Establish and innovate user-centered design processes
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Liaise with middle and upper leadership by connecting UX to the wider business organization
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Advocate for the role of user experience, design, and research in making more data-driven decisions
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Regularly report out to various leaders and teams in the company about UX programs, projects, success stories, and best practices
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Own and manage key UX artifacts, such as user journeys, personas, longitudinal research, UX measurement, etc.
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Support the continual optimization of product development
Requirement
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Standard office software (word processing, spreadsheets, email, instant messaging, etc.)
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Web conferencing for meetings and moderated studies
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Design tools such as but not limited to Figma
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Survey and research software
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Collaborative whiteboarding
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Ticketing, project management, and workflow tracking systems